What is IVR automation?

Simulate IVR Users and IVR System. Automate the IVR testing process - call establishment, menu traversal, and traffic generation detection process through scripts. Navigates all options on an Interactive Voice Response (IVR) menu for testing (using bulk call scripting) Voice recognition testing (using bulk call scripting)
For More Information Please Refer:
https://www.gl.com/telecom-test-solutions/testing-interactive-voice-response-and-voice-mail-systems.html
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