How do you keep your guest satisfied?

social-media guest-satisfaction

Myesha

Here are six ways to improve guest satisfaction that are easy to implement and simple to execute.

  1. Simplify the booking process. …
  2. Be part of the customer journey. …
  3. Personalize the customer journey. …
  4. Focus on collecting guest feedback. …
  5. Use negative reviews to your advantage. …
  6. Grow your social media presence.

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