Can't fill out support ticket

I’m trying to fill out a support ticket, but there’s no options button on the menu like the instructions say. Please! Make the process possible!

If you’re having trouble following the instructions from How to Contact Support (v1.9.7 onwards) then you can try this direct link:
https://support.smallgiantgames.com/hc/en-us/requests/new
You’ll need to get your account ID from the game to type in, it won’t fill automatically like if you follow the steps in the instructions.

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